Delivery & Terms

DELIVERY / COLLECTION

Express* (1-3 Business days) delivery rate £4.95

Free standard (2-4 business days) delivery on orders £49 and over.

Local covers most of Leicestershire we will hand deliver subject to availability.

Collection from St. Martins by arrangement - we will contact by email when you have placed your order.

GIFT CARDS/VOUCHERS:

All QR code gift cards are valid for online or instore use and are valid to 31 DEC 23

TERMS OF SERVICE:

Thank you for visiting our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The term Harriman & Co. or ‘us’ or ‘we’ or 'our' refers to the owners of the website whose registered office is 11 St. Martins, Leicester LE1 5DE. Our company registration number is 9089045, and we are registered in England. The term ‘you’ refers to the user or viewer of the website.

ORDERING:

We make every effort to ensure all products are in stock, but in the event of us not having your chosen product we will contact you and offer either an alternative, refund or a later delivery if possible.

Credit Card orders are processed securely by stripe, Harriman & Co. do not hold any credit card data for orders placed online.

DELIVERY:

*Depending on the items ordered express delivery will be with Royal Mail, DPD, UPS or other courier delivery service - next day or two day service, subject to availability.

Furniture items are for store collection or local delivery (across Leicestershire) as specified on the product description page. We may be able to deliver furniture outside of Leicestershire (charges apply) please contact us before you place your order to get a quote.

Our aim is to process orders the same day that they are received, but can take up to 2 days to be processed depending on day of order.

We deliver within England, Wales & Scotland only.

NOTE:

Please note that images may not be to scale; always check our item dimensions listed with the product description. Colour is reproduced as accurately as possible, however there may be some variation.

DISCLAIMER:

Appearance of wood in our furniture items:

We use very high quality furniture grade 1 wood which has been dried to correct the content of moisture. Sometimes warpage or shrinkage can occur, especially when the furniture is shipped to a drier climate from where it was made. The wood used will vary in grain, colour, knots and other characteristics.

Wood warpage, shrinkage, and dimensional variations:

Wood is an active material and can have dimensional changes depending upon moisture, temperature, humidity, climate etc.

RETURNS & REFUNDS:

We hope you are very happy with your purchases from Harriman & Co. but if you are not, we can offer a refund on most items as long as they are returned in a saleable and unused condition. Please get in touch with us for further information. Please note, however, that we are unable to reimburse your postage costs. On receipt of your return we will check the item condition and process the refund within 24 hours.

Custom made to order items cannot be returned.

This policy does not affect your statutory rights.